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FREQUENTLY ASKED QUESTIONS
Why should I mount my TV?
A mounted TV provides a better viewing experience due to on-axis viewing and having the TV at the correct height. A mounted TV eliminates the need for furniture, creating more floor space.
A mounted TV is also much safer. The Consumer Product Safety Commission (CPSC) estimates that TV tip-overs account for 18,900 emergency room visits each year, 66% of which are children nine or younger (see report). A mounted TV eliminates this danger.
Which mount will fit my TV?
There are 3 things to consider:
- Weight: Your TV should weight less than the weight capacity of the mount.
- Screen Size: Your TV’s screen size should be within the recommended screen size of the mount.
- Mounting Hole Pattern: The mounting hole pattern on the back of your TV needs to match the mounting hole pattern capabilities of the mount.
You can also call us at (602) 674-1000 or email us at mounts@mw-prods.com and we will be happy to tell you if a particular mount is compatible with your TV.
Why won’t my mount hold its tilt?
The ratchet handle on the Extra Large, Large, and Medium Full Motion Mounts works much like a ratchet wrench.
When the handle is pulled toward you (against the spring tension, as if the handle is the hand of a clock and you are lifting it off the face of the clock) rotating the handle does not affect the bolt or tilt tension.
To tighten the tilt:
- Pull the ratchet handle out toward you (against the spring tension), and rotate the handle counter-clockwise as far as possible.
- Let the spring pull the handle in (away from you, with the spring tension), and rotate the handle clockwise as far as possible.
- Repeat steps 1 and 2 until bolt is tight. Mount should then hold desired tilt.
To loosen the tilt, simply reverse the above steps.
Video coming soon!
Can I mount my TV Mount into just the Drywall?
No. The mount MUST be mounted into studs or the potential for failure is extremely high.
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